Business

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

Name: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
Author: Fred Reichheld
ISBN: 9781422173350

by Fred Reichheld

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Language EN

ISBN: 9781422173350

Description

Based on extensive research, this book shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.

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#business #entrepreneurship #leadership #success

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