Business

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Name: The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Author: Robert Spector
ISBN: 9780471161608

by Robert Spector

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Language EN

ISBN: 9780471161608

Description

Praise for The Nordstrom Way "Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what ...

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#business #entrepreneurship #leadership #success

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