Journey to Excellence: How Baldrige Health Care Leaders Succeed
by Kathleen J. Goonan
Rating
LanguageEN
ISBN
9780873897358
Published
2009
Description
This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their Baldrige journey and what other health care leaders should do to reap s...This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their Baldrige journey and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them.