The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

Name: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Author: Lee Cockerell
ISBN: 9780770435608

by Lee Cockerell

ISBN: 9780770435608
Published: 2013

Description

Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitalit...

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